Privacy Policy Blue Bubble Carwash

1) Scope

This Policy covers visitors to our website, people who submit forms (e.g., enquiries, booking requests), and anyone who contacts us by email or phone regarding our services (wash packages, detailing, memberships).

2) Information We Collect

A. Information you provide

• Contact details: name, email address, phone number.
• Booking details: preferred date/time, vehicle type, selected service, notes/special requests.
• Membership enquiries: plan interest, questions, and preferences.
• Communications: messages you send us and their contents.

B. Information collected automatically

• Device/usage data: IP address, browser type, pages viewed, time on site.
• Cookies or similar technologies for essential site functions, analytics and (if enabled) ads measurement.

C. Payment information

If online payments are enabled, we use third-party processors to handle card/bank details. We do not store full payment credentials on our servers.

3) How We Use Information

• Provide and manage services you request (wash, detailing, memberships).
• Respond to enquiries and provide customer support.
• Process bookings, reminders, and service updates.
• Improve website performance, safety, and user experience.
• Send transactional messages (e.g., confirmations). We send marketing communications only with consent or as permitted by law; you can opt out anytime.
• Comply with legal obligations and enforce our terms.

4) Legal Bases (for EEA/UK users)

• Contract – to provide services you request.
• Legitimate interests – website security, fraud prevention, improving services.
• Consent – analytics/ads cookies, newsletters, or optional communications.
• Legal obligation – record-keeping, tax, or regulatory requirements.

5) Sharing & Processors

We do not sell your personal information. We share it only with service providers who help us run our business, such as:

• Website hosting, contact form & email delivery providers.
• Analytics providers and (if enabled) advertising platforms.
• Payment processors (for online payments).
• Professional advisers (e.g., accountants) and authorities when required by law.

These parties are bound by confidentiality and data-protection obligations.

6) Cookies & Analytics

We use essential cookies to keep the site working, and (where enabled) performance cookies to understand site usage and improve features. You can manage cookies through your browser settings. If a cookie banner is displayed on our site, it lets you consent to or reject non-essential cookies.

7) Advertising & Social Pixels

If we run ads (e.g., Google/Meta), those platforms may use cookies or pixels to measure performance and build audiences. You can adjust ad preferences in your Google account and Meta (Facebook/Instagram) settings, and opt out of interest-based advertising where available in your region.

8) Data Retention

We retain personal information only as long as necessary for the purposes in this Policy, to provide services to you, and to meet legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

9) Security

We apply reasonable technical and organizational measures to protect your information (e.g., HTTPS, access controls). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) Your Rights & Choices

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your data (data portability) where applicable.

To exercise rights, email us at enquiry.bluebubble@gmail.com. We will respond as required by law.

11) Children’s Privacy

Our services are not directed to children under 13 (or the age defined by your local law). If you believe a child provided personal information, please contact us so we can delete it.

12) International Data Transfers

Your information may be processed outside your country. Where required, we use safeguards such as standard contractual clauses or operate with providers that maintain appropriate certifications.

13) Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies.

14) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top will reflect the latest version. Significant changes will be highlighted on this page.

15) Contact Us

If you have questions, requests, or complaints about this Policy or your information, contact us:

• Email: enquiry.bluebubble@gmail.com